SERVICES
All of our services are custom-tailored to achieve your business goals.
Not sure where to start? Contact us for a free consultation
to learn how these tools can promote growth within your organization.
By unifying people, process, and technology, GCC delivers solutions that meet our clients' goals and accelerates a return on their investment. Whether your company is new to Salesforce or you're utilizing the platform already, we will work across your organization to ensure that your workflows are streamlined and that user adoption is maximized. With extensive experience in the areas of strategy & consulting, technology, operations, and marketing, we can guide you on best practices to achieve long-term success.
01
DISCOVERY
This is where we learn a little more about your business priorities and ask the hard-hitting questions: What do you hope to achieve with your Salesforce instance? Which departments will use the system? Where can we set up automation to create efficiencies?
02
STRATEGY
We’ll build an architecture for your technology stack to ensure that all of your systems work seamlessly together. We'll look at your processes and identify any cross-departmental implications. And we'll develop KPIs for measuring the right metrics in the new system.
03
IMPLEMENTATION
Now we execute the strategy, which requires an “all hands on deck” approach. We hold your team accountable for providing us the data we need to build and test the system. Formal trainings will ensure that employees feel comfortable working in this new environment.
04
NEXT STEPS
Congratulations! Your company is now well-positioned for increased productivity, accountability and sales. Recognize your team for the work they put in, then turn your focus to the next project on your Salesforce roadmap so you can continue to move the company forward.
SALESFORCE IMPLEMENTATION SERVICES
The Toolbox
Below are the Salesforce solutions we most frequently implement to help companies streamline their processes, transform opportunities into sales, engage with their customers, and understand what drives their business.
Service Cloud
The more you understand your customers, the better you can meet their needs. Give your employees the ability to respond to customers quickly and through any channel.
Sales Cloud
With custom-automated workflows, managing your sales funnel from leads to opportunities has never been easier and results in better conversion rates.
Communities
Extend your customer experience by empowering customers, vendors, and employees to take action and interact with your business through a self-service portal.
Analytics
Gain a complete understanding of the levers that drive your business, customize metrics for each user group, and learn to leverage your data to achieve your goals.
Einstein AI
Increase efficiency and productivity throughout your organization by using Einstein AI to find relevant patterns and predict future business, all with minimal programming efforts.
Force.com
An extensive library of apps specifically designed for the Salesforce platform. Accomplish everything you need without having to build every component from scratch.